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What this policy covers
How does we collect information from you?
We collects information from you when you send it to we directly by filling out forms on our' Website (including any application you may make for Services or the Software), corresponding with us by e-mail, writing to us by post, or speaking to us by telephone. We also collect information from you when you browse the Website and use the Software, as set out in detail below. Some of the methods we use to collect data are automated and will take effect automatically as you navigate the Website and/or use the Software.
What information does we collect?
Personal information means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person ("Personal Information").
We may collect the following Personal Information from you: name, address, telephone number, postal address, e-mail address, IP address, information about the type of browser you use, your operating system, the screen resolution of your browser, your ISP, which pages you view on the Website and the time and duration of your visits to the Website, credit card number (in the case of direct customers) and, if applicable, company name, postal address, telephone number, e-mail address, credit card number or tax ID number as well as similar information concerning technical contacts, marketing contacts, and executive contacts within your company or organisation.
If you communicate with us, We may collect information relating to that communication whether it takes the form of e-mail, letter, forum posting, testimonials or any other form of communication between you and us or submitted by you to the Website (collectively, "User Communications"). Non-Personal Information.
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose.
What information does we collect if you're under the age of 13?
We does not knowingly collect Personal Information about children under the age of 13. If we becomes aware that it has inadvertently collected Personal Information about children under the age of 13, it will take steps to delete the information as soon as possible, except where us is required by applicable law to keep it.
Where we knows a child is above the age of 13, but considered a minor under applicable law, We will obtain parental/guardian consent prior to using that child's Personal Information.
How does we use and store the information it collects?
As a general matter, UnlockCore may use the Personal Information you disclose to UnlockCore to improve and provide the Website, the Services and UnlockCore' other products and services, and for the specific purpose that you gave UnlockCore your Personal Information. More specific details on how UnlockCore use your information follows below.
UnlockCore may use Personal Information to create and authenticate your account, to process transactions you request such as software license purchases in order to perform any contract you have entered into with UnlockCore, to provide you with customer and technical support and to communicate with you about your account and UnlockCore' products and services.
The Personal Information you provide to UnlockCore allows UnlockCore to provide you with the newsletters and mailing lists that you have signed up for with UnlockCore. If you do not want to be on UnlockCore' mailing list, you can opt out at any time by changing your settings in your 'My Details' page within the client area.
UnlockCore may also use Personal Information to offer, market or advertise to you UnlockCore products and services. While such UnlockCore products and services may reference, incorporate or include third-party products and services, UnlockCore will not use your Personal Information to independently offer, market or advertise third-party products and services unless UnlockCore first obtain your consent to do so.
From time to time, UnlockCore may use your Personal Information to send important notices, such as important product updates and communications about purchases as well as changes to UnlockCore' terms, conditions, and policies. Because this information is important for your interaction with UnlockCore you may not opt out of receiving these communications.
Where you consent to UnlockCore doing so, UnlockCore may use your Personal Information to send you direct marketing communications. Should you ever choose to 'opt out' of receiving such communications UnlockCore may retain your Personal Information on file to ensure that UnlockCore do not continue to target you with communications of the type that you have asked UnlockCore to cease sending to you.
In accordance with established policies and procedures, UnlockCore will periodically destroy or erase any Personal Information that is no longer needed.
UnlockCore may use User Communications in the same way as UnlockCore uses Personal Information. If you communicate with UnlockCore for a particular purpose, UnlockCore may use your User Communications for that purpose. For example, if you contact UnlockCore for technical support, UnlockCore may use your communications to provide technical support to you.
UnlockCore may use Server Information to provide you with technical support services and to maintain, evaluate, improve and provide UnlockCore products and services. UnlockCore may also use such information to investigate unlicensed (and therefore unauthorised) uses of UnlockCore' software.
Where is your Personal Information stored?
How does we disclose the Personal Information it collects?
UnlockCore cannot be responsible for protecting your Personal Information if you share such information in publicly available sections of the Website such as the user forums or testimonials section. You should use your own judgment in disclosing this information on the Website.
UnlockCore may share your Personal Information with third parties as permitted or required by applicable law, by a court order or by another judicial or governmental request. UnlockCore may also disclose your Personal Information if UnlockCore determine that such disclosure is necessary to protect UnlockCore's rights and remedies or is necessary for national security, law enforcement, or other issues of public importance. Such disclosures could take place in the context of an investigation or to prevent or take action against illegal activity, suspected fraud, situations involving potential threats to the physical safety of any person, violations of UnlockCore's Terms of Service, applicable EULAs or other UnlockCore agreements, or as otherwise required by applicable law. Where this is the case UnlockCore will endeavour to give you notice of such disclosures, to the extent that UnlockCore are lawfully permitted to do so.
UnlockCore may disclose your Personal Information to affiliated third parties that assist UnlockCore in providing maintaining, evaluating, improving and providing the Website, the Services and any other UnlockCore products and services. UnlockCore may disclose your Personal Information to affiliated third parties for the purposes of offering, marketing or advertising UnlockCore products and services to you (such UnlockCore products and services may reference, incorporate or include third-party products and services). In such an event, UnlockCore will take reasonable measures to prevent such affiliated third parties from using your Personal Information for other purposes.
Cookies do this by storing information about your preferences on your device, including the device model, manufacturer, screen resolution, device capabilities, service provider, country and city location data. UnlockCore uses the following types of cookies:
Your cookie choices
For more information about what cookies are and your rights to control cookies, please visit the third party educational resource www.allaboutcookies.org.
UnlockCore does not use web beacons.
How does we protect Personal Information and other information about you?
You are responsible for maintaining your account's security (as more specifically explained in the Terms of Service).
Information and access to your Personal Information
Based on what you have told UnlockCore, UnlockCore try to ensure that your contact information and preferences are accurate, complete, and up to date. You have the right to request access to and rectification or erasure of Personal Information or restriction of processing concerning your Personal Information or to object to processing as well as the right to data portability. UnlockCore will comply with erasure requests as long as UnlockCore is not required to retain the Personal Information by law and does not need to retain it for its legitimate business purposes. UnlockCore may decline to process requests that are frivolous/vexatious, jeopardise the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by emailing privacy@UnlockCore.com.
As a Data Subject you have a number of rights in relation to your Personal Information. These include your rights:
-To ask UnlockCore to confirm what (if any) Personal Information UnlockCore hold relating to you and how that data is processed and used by UnlockCore (often referred to as a 'Subject Access Request');
-To have UnlockCore rectify Personal Information which UnlockCore hold about you that is inaccurate;
-To have UnlockCore erase Personal Information which relates to you if it is no longer necessary for UnlockCore to continue to process it, or if UnlockCore have no lawful basis to store, process or retain it (though UnlockCore do have rights to refuse these requests in certain situations);
-To object to UnlockCore processing your Personal Information;
-To be informed about the existence of any automated decision making and profiling of your Personal Information, and where appropriate, be provided with meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing that affects you;
-To have UnlockCore provide you with a copy of your Personal Information for transfer to an alternative provider of similar services.
-Should you ever wish to exercise one or more of these rights you should contact UnlockCore at privacy @ UnlockCore.com.
Third party websites
UnlockCore' Website may, from time to time, contain links to and from the websites of UnlockCore' partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that UnlockCore do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Information to these websites.